Privacy Policy

Bronx Web is committed to protecting your privacy in accordance with the Privacy Act 2020 and the 13 Information Privacy Principles (IPPs).

1. Information We Collect

We collect only the personal information necessary to provide our web design, digital marketing, lead generation support and related services, including:

• Contact details (name, email, phone, business address)
• Business/trade information (trade type, services, current digital presence)
• Payment information (processed securely via third-party providers – we do not store full card details)
• Website usage data (IP address, browser type, pages visited – via cookies/analytics)
• Information you voluntarily provide in forms, emails, calls or quotes

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Communicate with you (quotes, updates, support)
• Process payments and manage accounts
• Comply with legal obligations
• Perform internal business analytics and service improvements

We do not use your information for unrelated purposes without your consent.

3. Sharing & Disclosure

We share your information only with:

• Trusted service providers (hosting, email, payment processors bound by privacy obligations)
• Legal authorities when required by law
• To protect rights, property or safety

We do not sell your personal information.

4. Overseas Disclosure

Some of our service providers are located overseas (primarily USA and Australia e.g. Google, cloud hosting, email services). We choose reputable providers with strong privacy protections or use contractual safeguards.

5. Security & Retention

We use reasonable technical and organisational measures to protect your information (encryption, access controls, secure hosting). Information is kept only as long as necessary for the purpose collected, or as required by law (typically 7 years for financial records), then securely deleted or anonymised.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Make a complaint about interference with your privacy

Contact us at: hello@bronxweb.nz

If you're not satisfied with our response, you may contact the Office of the Privacy Commissioner.

7. Cookies & Tracking

We use essential and analytical cookies to improve your experience. You can manage or disable cookies through your browser settings.

Changes to this Policy

We may update this Privacy Policy from time to time. The current version will always be posted here with the effective date.